Privacy Policy

FEMI RIDES ("we", "us", or "our") operates the femirides.com website and the FEMI RIDES mobile application (hereinafter referred to as the "Service").

We are committed to protecting the privacy and security of our users ("you" or "your"). This Privacy Policy outlines the types of information we may collect from you or that you may provide when you use our Service and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Definitions

"Company" shall mean the FEMI RIDES PRIVATE LIMITED., CIN:U49224AP2023PTC112682, 7-65/3, 2nd Floor Opposite to K Convention, Simhachalam Road, VISAKHAPATNAM 530028 - INDIA.

"Personal Information" refers to any information related to an identified or identifiable individual, including but not limited to name, address, email address, phone number, and payment information.

"Service" encompasses all the applications, websites, and services offered by FEMI RIDES, including our mobile application and website.

"User" is any individual who uses our Service, either by accessing our website, downloading our app, or utilizing our transportation services.

"Usage Information" includes details about how the Service is accessed and used by the User, such as IP address, browser type, device information, pages visited, and other activities within the Service.

"Location Information" means the geographical location data that is collected through the GPS functionality of the User’s mobile device.

"Cookies" are small data files placed on your device or computer to track movements within websites and to customize and improve the user experience.

"Third-party Service Providers" are businesses or individuals hired by FEMI RIDES to perform services related to the operation of the Service, such as payment processing, data analysis, email delivery, hosting services, and customer service.

"Data Security" refers to the protective measures and protocols we implement to safeguard Personal Information from unauthorized access, alteration, disclosure, or destruction.

1. Information We Collect

Personal Information

When you use our Service, we may collect personal information from you, such as:

• Name
• Address
• Email address
• Phone number
• Date of birth
• Gender
• Profile picture
• Payment information (credit/debit card number, billing address, etc.)

Usage Information

The Company gathers log data, which may encompass details such as the device's IP address, dates and times of access, interaction with specific features or pages of the app, incidents of app crashes and other system activities, browser type, and the third-party site or service the User was engaging with prior to using the Company's Services. When bookings are made through the call center, the Company may record these calls to enhance quality and for training objectives. Moreover, as Users navigate through the Company's Services, tracking information, including but not limited to, geographic locations is collected.

Throughout the ride, the driver's mobile device transmits GPS coordinates to the Company's servers. GPS-enabled mobile devices typically have the capability to pinpoint one's location to an accuracy of about 50 feet.

We automatically collect certain information about your device and usage of the Service, including:

• IP address
• Device type
• Operating system
• Browser type
• Pages visited
• Time spent on each page
• Interactions with the Service

Contact Information

We will only access and store the names and phone numbers of your contacts. FemiRide Driver will never share this information without your explicit consent.

We take your privacy seriously. Your contacts' information will be securely stored and used only for the purposes stated above. We follow strict privacy policies to ensure the security of your data.

Location Information

With your consent, we may collect precise location data from your mobile device when you use our location-based services. You can control the collection of this information through your device settings.

Cookies and Similar Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the Service.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To provide you with the Service and its contents, and any other information, products or services that you request from us.
• To fulfill the purposes for which you provided the information or that were described when it was collected.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to our Service or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our Service. For any other purpose with your consent.

3. Data Sharing and Disclosure

We may share your information with third parties for the following purposes:

• Service Providers: We may share your information with third-party service providers who assist us in operating the Service, conducting our business, or servicing you.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests from public authorities.

4. Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

User Control

Explain how users can manage their information:

• Access and update personal details through account settings.
• Opt-out of promotional communications.
• Disable location tracking through device settings.

5. Your Choices

You may choose not to provide certain information, but that may limit your ability to use certain features of the Service. You can also review and update your account information and preferences at any time.

6. Children's Privacy

The Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information from your child, please contact us.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@femirides.com